Help & refunds

Every reading comes with a 7-day money-back guarantee. Find a reading you bought, or ask for a refund here, no email needed.

Find a reading you bought

• My Chinese name →
• My birth chart reading →
• My complete astrology profile →

Request a refund

Use the email you paid with and the birth date you entered. Refunds within 7 days are processed instantly.

Anything else?

Write to support@goldenkoi.trade and we reply within 2 business days.